FAQs

How long does it take for my order to be shipped?

Ready to Ship units ship in 1-2 business days from purchase date.

Ready to Wear Preorder's ship in 7-15 business days. This processing time starts at the end of the 1-week sale period. 

Coco Lace Tape ships out in 2-7 business days from purchase date.

BYOB has a 5-10 business day turn around from the date we receive the hair. 

When your order is shipped out you will receive a shipping confirmation email containing your tracking information. Delivery times are:

Domestic 3-8 Business Days
International 5-15 Business Days

Please note: Packages may be delayed at customs for processing and screening which may effect delivery times. Coco Stylez is not responsible for any delays during transit.

The customer is responsible for paying any import costs to the shipping carrier, such as duties upon delivery. 

How can i get updates about my order?

Contact us through our email for order updates. Automatic emails are not sent, you must email us.

Which wig do you recommend for beginners?

All of our closure wigs are 100% Glueless! Closure wigs are great for beginners and easy to throw on and go!

Do your wigs come fully customized?

Absolutely! All wigs come pre plucked with bleach knots and an adjustable elastic band. Wigs come as pictured and are styled exactly as pictured.

Are your wigs made with human hair?

Coco Stylez uses premium raw and top virgin hair imported from South East Asia, India & Vietnam. Hair origin and type will be listed in each product description.

Does my wig come with a maintenance service?

All Ready to Wear Preorders and Custom Wigs come with one complimentary maintenance service. Shipping fees are to be covered by the customer. This includes a fresh shampoo / cleansing treatment, deep conditioning / moisture therapy, and a fresh basic style of your choice (straight or curls). Please reach out via email to schedule your maintenance service.